I am new to intrade - how do I get started?
How do I deposit funds into my account?
What is a Trading Credit?
I just want to make a bet - what do I do?
I think an outcome isn't going to happen, but you don't have the opposite result, what do I do?
But I don't own any contracts, how can I sell something I don't own?
Am I guaranteed the quoted price when I place an order?
What are the intrade fees for deposits or withdrawals on my account?
What other fees or commission am I charged?
I have forgotten my Login Information
Where do I find the Rules for expiring contracts?
What is the role of intrade?
How do I contact intrade?
Can I invest in the Company, Trade Exchange Network?
   
   
I am new to intrade - how do I get started?
 

First you should decide if you prefer our Trading Screen or our Betting Screen. These offer the same contracts and prices but display the information in different formats. Traders may find the Trading Screen more intuitive, while customers of Sports Books may be more at home with the Betting Screen.
You may want to view our Trading Demo (available to the upper left of the Home Page). Our Exchange Representatives are always happy to answer any questions or give you a tour of the site - call 1-866-303-1929 before 5pm.
The next step is to deposit funds and you are ready to trade!

 
How do I deposit funds into my account?
  intrade accepts deposits by:
  • MasterCard and Visa (clears instantly once account has been verified)
  • FirePay (clears within 7 days)
  • Bank Transfer (clears within 1-2 business days)
  • Check/Money Order (clears within 10 days of receipt for unverified accounts, clears upon receipt for verified accounts)
  • ACH (clears in approximately 3- 4 business days)
   
What is a Trading Credit?
  intrade bonuses, such as deposit bonuses, are awarded as Trading Credits. A Trading Credit adds to your available balance and may be used to fund trades. A Trading Credit may not be withdrawn as cash. Any profit or loss arising from using the Trading Credit will be added to or debited from your cash balance.

If you withdraw your deposit without turning it over at least once in your account, your deposit bonus will be reversed. Once you have paid fees equal to the Trading Credit, you may request to have the Trading Credit converted to your cash balance.

   
I just want to make a bet - what do I do?
  In this case you may want to go to our Betting Screen. This displays the bets in a format familiar to Sports Book users. On the Betting Screen you can view moneyline or digital odds and choose the amount of money you want to bet. The Betting Screen has a seperate Help section to get you started.
I think an outcome isn't going to happen, but you don't have the opposite result, what do I do?
That's the beauty of intrade, to bet against an outcome you simply sell the contract.
But I don't own any contracts, how can I sell something I don't own?

intrade is modeled on a futures exchange. On intrade when you sell a contract you're actually entering into an agreement to sell the contract when it expires.

So if you sell at 35 and the contract expires at zero you make 35 points because the contract is worth nothing. However if the contract was worth 100 then you have to pay the difference, in this case 65 points. The value of a point can vary depending on the contract, but for most contracts on intrade one point is worth $0.10.

   
Am I guaranteed the quoted price when I place an order?
  intrade executes all orders automatically. When your order is entered it competes with others in a queue based on the best price and then the time the order was received by the Exchange. Orders at the same price joining the queue before yours have priority. Therefore we cannot guarantee the price until your order reaches the exchange and is executed at your quoted price or better.
   
What are the intrade fees for deposits or withdrawals on my account?
 

intrade does not charge any fees on deposits.
You are allowed two free withdrawals by check or credit card per 30 day period. Subsequent withdrawals in the 30 day period are subject to a $10 administration fee.
Bank transfer withdrawals are subject to a $20 bank fee. The $10 administration fee may also apply to bank transfer withdrawals.
If you request to have your check sent Fed Ex, a Fed Ex fee of $30 will be applied.

   
What other fees or commission am I charged?
  The Exchange charges exchange fees on trades and contract expiries.
There is no charge for entering an order, Trading Fees only accrue to Price Takers*.
The exchange does not charge a Trading Fee on Price Maker Order*.
Price Makers and Price Taker* pay Expiry Fees.
See Fees section for more info
   
I have forgotten my login information
  In the case of a forgotten password, click on the Login Help link under the main login area, then select the Forgotten Password option. Enter the information requested and a new password will be emailed to you. In the interest of security, intrade employees do not have access to your password but they can assist you with the Login Help section.
If you need to be reminded of your intrade account number, please email help@intrade.com with your name, address, date of birth and (if you remember) the answer to your security question.
   
Where do I find the Rules for expiring contracts?
  The Contract Rules section can be found by clicking on the Rules link at the bottom of every page. This outlines how intrade list and expire contracts and includes circumstances such as games being postponed or players withdrawing etc. For Special contracts we may publish additional expiry rules in the Exchange News section (available from the Home Page).
   
What is the role of intrade?
  intrade is an exchange that facilitates trading by matching orders from its customers. Additionally, intrade fulfils a "clearing house" function by implementing margining, administrating payments and maintaining customer accounts. intrade ensures that trading profits and losses are transferred between customers in a timely manner and allows customers to close out positions by trading with any other customer. intrade does not enter into trades on the exchange.
   
How do I contact intrade?
  Email:
help@intrade.com

Telephone:
1-866-303-1929 (From US only)
+353-1-6200-365

Fax:
1-866-303-1924 (From US only)
+353-1-6200-396

Mailing Address:
intrade Exchange Ltd
10B Park West Business Park
Beckett Way
Suite A
Dublin 12, Ireland

Hours:
Email assistance is available 24/7. Our telephone hours are 8am to 10pm Dublin time (3am to 5pm ET). Certain banking queries may only be addressed during Dublin banking hours (up to 1pm ET).

Can I invest in the Company, Trade Exchange Network?
 

Trade Exchange Network is a private company owned by a number of shareholders (see the Fortune article in our Press section for additional information), and is not currently publicly traded.

For additional information please mail investors@intrade.com.

   

This Exchange Interface is no longer being developed but will remain available.
Content, rules, and functionality may not be current on this interface.
Our current interface is available at http://www.intrade.com/